@layer theme{:root,:host{--default-font-family:"Geist", "Geist Fallback", ui-sans-serif, system-ui, sans-serif;--default-mono-font-family:"Geist Mono", "Geist Mono Fallback", ui-monospace, monospace}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline 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components;@layer utilities{.container{width:100%}@media (min-width:40rem){.container{max-width:40rem}}@media (min-width:48rem){.container{max-width:48rem}}@media (min-width:64rem){.container{max-width:64rem}}@media (min-width:80rem){.container{max-width:80rem}}@media (min-width:96rem){.container{max-width:96rem}}.flex{display:flex}.inline-flex{display:inline-flex}.h-full{height:100%}.antialiased{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}}:root{--page:#f6f8fb;--surface:#fff;--surface-subtle:#f9fafc;--ink:#152033;--ink-muted:#5c687a;--ink-soft:#7b8798;--line:#dfe4eb;--line-strong:#c9d1dc;--accent:#155fc2;--accent-hover:#104e9f;--accent-soft:#eaf2ff;--danger:#b42318;--warning:#8b5e00;--success:#1d6b47;--radius-surface:14px;--radius-control:9px;--shadow-panel:0 18px 48px #24334b14}*{box-sizing:border-box}html{background:var(--page)}body{background:var(--page);color:var(--ink);margin:0;font-family:Geist,Geist 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12px;font-size:14px;font-weight:560;transition:color .14s,background .14s}.nav-link:hover{color:var(--ink);background:#155fc212}.nav-link-primary{color:#fff;background:var(--accent)}.nav-link-primary:hover{color:#fff;background:var(--accent-hover)}.page-wrap{width:min(1180px,100% - 40px);margin:0 auto;padding:56px 0 72px}.intake-grid{grid-template-columns:minmax(0,.82fr) minmax(520px,1.18fr);align-items:start;gap:clamp(40px,7vw,96px);display:grid}.intro-copy{padding-top:18px;position:sticky;top:124px}.kicker{color:var(--accent);letter-spacing:.02em;margin:0 0 18px;font-size:13px;font-weight:680}.intro-copy h1{letter-spacing:-.055em;max-width:520px;margin:0;font-size:clamp(40px,5.2vw,66px);font-weight:690;line-height:.98}.intro-copy>p:not(.kicker){max-width:470px;color:var(--ink-muted);margin:26px 0 0;font-size:18px;line-height:1.58}.intake-note{border-top:1px solid var(--line);color:var(--ink-muted);grid-template-columns:auto 1fr;gap:13px;margin-top:42px;padding-top:22px;font-size:14px;line-height:1.5;display:grid}.intake-note svg{color:var(--accent);margin-top:1px}.form-panel,.login-panel{border:1px solid var(--line);border-radius:var(--radius-surface);background:var(--surface);box-shadow:var(--shadow-panel)}.form-panel{padding:clamp(24px,4vw,40px)}.form-heading{margin-bottom:30px}.form-heading h2{letter-spacing:-.025em;margin:0;font-size:24px}.form-heading p{color:var(--ink-muted);margin:8px 0 0;line-height:1.5}.form-stack{gap:24px;display:grid}.identity-grid{grid-template-columns:.8fr 1.2fr;gap:14px;display:grid}.field-group{gap:8px;display:grid}.field-label{color:var(--ink);font-size:14px;font-weight:650}.field-hint{color:var(--ink-soft);margin:0;font-size:13px;line-height:1.45}.ticket-textarea{resize:vertical;line-height:1.55;min-height:230px!important}.file-input{border:1px dashed 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17px;font-weight:640;transition:transform .12s,background .14s,border-color .14s;display:inline-flex}.primary-button{color:#fff;background:var(--accent)}.primary-button:hover{background:var(--accent-hover)}.secondary-button{color:var(--ink);border-color:var(--line-strong);background:#fff}.secondary-button:hover{background:var(--surface-subtle)}.primary-button:active,.secondary-button:active,.danger-button:active{transform:translateY(1px)}.primary-button:disabled,.secondary-button:disabled{opacity:.58;cursor:not-allowed}.page-heading{justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:30px;display:flex}.page-heading h1{letter-spacing:-.045em;margin:0;font-size:clamp(30px,4vw,44px)}.page-heading p{color:var(--ink-muted);margin:8px 0 0}.success-banner{border-radius:var(--radius-control);color:var(--success);background:#f0faf5;border:1px solid #b7dac8;grid-template-columns:auto 1fr auto;align-items:center;gap:14px;margin-bottom:24px;padding:16px 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8px;font-size:12px;font-weight:650;display:inline-flex}.status-novo,.status-em_analise{color:#1253a6;background:#e9f2ff}.status-aguardando_usuario{color:#7a5200;background:#fff5d9}.status-resolvido{color:#176440;background:#e7f6ee}.status-fechado,.priority-normal{color:#566273;background:#edf0f4}.priority-alta{color:#855600;background:#fff3d6}.priority-urgente{color:#a1261b;background:#ffebe9}.reply-form{gap:14px;display:grid}.reply-textarea{resize:vertical;min-height:120px!important}.reply-actions{justify-content:space-between;align-items:center;gap:16px;display:flex}.compact-file{max-width:300px;color:var(--ink-muted);font-size:12px}.login-wrap{width:min(440px,100% - 40px);margin:0 auto;padding:84px 0}.login-panel{padding:32px}.login-panel h1{letter-spacing:-.035em;margin:0;font-size:28px}.login-panel>p{color:var(--ink-muted);margin:9px 0 26px;line-height:1.5}.login-form{gap:16px;display:grid}.text-input,.select-input,.search-input{border:1px solid 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solid var(--line);border-radius:var(--radius-surface);background:var(--surface);overflow-x:auto}.ticket-table{border-collapse:collapse;width:100%;min-width:940px}.ticket-table th{border-bottom:1px solid var(--line);color:var(--ink-soft);background:var(--surface-subtle);letter-spacing:.035em;text-align:left;padding:12px 16px;font-size:11px;font-weight:650}.ticket-table td{border-bottom:1px solid var(--line);color:var(--ink-muted);vertical-align:middle;padding:15px 16px;font-size:13px}.ticket-table tr:last-child td{border-bottom:0}.ticket-table tbody tr:hover{background:#f8faff}.ticket-table .ticket-summary{max-width:440px;color:var(--ink);font-weight:590}.account-user{color:var(--ink);font-weight:620;display:block}.table-secondary{color:var(--ink-soft);margin-top:4px;font-size:11px;display:block}.break-text{overflow-wrap:anywhere}.table-empty{text-align:center;color:var(--ink-muted)!important;padding:56px 24px!important}.admin-grid{grid-template-columns:minmax(0,1fr) 330px;align-items:start;gap:24px;display:grid}.admin-controls{gap:16px;display:grid}.control-grid{gap:14px;display:grid}.checkbox-row{color:var(--ink-muted);align-items:center;gap:9px;font-size:13px;display:flex}.activity-list{gap:0;display:grid}.activity-item{border-bottom:1px solid var(--line);padding:12px 0}.activity-item:last-child{border-bottom:0}.activity-item p{color:var(--ink-muted);margin:0;font-size:13px;line-height:1.45}.activity-item time{color:var(--ink-soft);margin-top:4px;font-size:11px;display:block}.access-denied{text-align:center;width:min(560px,100% - 40px);margin:0 auto;padding:96px 0}.access-denied h1{margin:18px 0 8px;font-size:30px}.access-denied p{color:var(--ink-muted);margin:0 0 24px}@media (max-width:900px){.intake-grid,.ticket-layout,.admin-grid{grid-template-columns:1fr}.intro-copy{padding-top:0;position:static}.intro-copy h1{max-width:660px}.filter-bar{grid-template-columns:1fr 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